your safety

Number one priority for GuestHouse Hotels is the health, safety and well-being of our guests and employees. In addition to having extensive health and safety procedures within GuestHouse Hotels, we also continue to adhere to the guidelines and protocols of the official bodies. Developments and guidelines, both locally and nationally, are closely monitored on a daily basis.

We at the hotel would like to inform you about the extra measures we have taken to increase your safety during your stay with us.

  • Hand sanitizers in all public spaces.
  • Increased disinfection frequency of sanitary facilities, public areas surfaces etc.
  • At the entrance guests can disinfict their hands
  • Check-in and out can also be done online 

YOUR BOOKING

At this moment all of the bookings made through our website have superflex conditions. Of course, due to Corona, unfortunately there may still be circumstances that make you want to cancel your reservation. For your booking we apply the conditions as included in your booking confirmation. Whenever you have questions concerning your reservation, please let us know!

I have made a reservation, but due to corona circumstances I am unable to come. What happens to my reservation? 
1. What we would love you to do too is to move your reservation to another date. If your new date turns out not to fit in, you simply move the reservation for a 2nd or 3rd time.
2. If you have made a reservation with a flexible rate, it is also possible to cancel it. (pssst… option 1 has our prefrence)

Can we come over?
Of course we want to give you a warm welcome from our hospitality heart and fortunately that is possible again. We advise you to always follow the advice as communicated by the local government.

How can I rebook or cancel my reservation?
Reservations made directly with us can contact us by phone or email. By referring to your confirmation number we can help you quickly. We are available daily from 8 am to 11 pm by phone (+31416-273567) or by email ([email protected]).
 
Did you book through a booking channel? Then contact the relevant channel and they will assist you with your booking.